Restart outlook.Īnother solution can be to run fixmapi.exe on the computer having this problem, If the default profile is already set correctly. Or go to: Control Panel > Mail > Profiles, select “prompt for a profile to be used”, restart outlook, select the profile, and click options, and select default profile. Go to: HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWindows Messaging SubsystemProfilesĬhange DefaulProfile to your default profile name (Control Panel > Mail > Profiles) Make sure the default Outlook profile matches the “profile” = e-mail used for signing into OCS, equal your sip address:.contact your system administrator with this information. Your profile is not configured correctly. There was a problem connecting to Microsoft office outlook.
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